Seasonal Client Experience Associate

Jackson Hewitt - CON; Clarion (Clarion County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Full-time and part-time positions are-

Job summary

Jackson Hewitt - CON is seeking a Seasonal Client Support Associate to serve as the friendly face for clients visiting our offices, delivering exceptional service and support. You will confirm appointments, engage with clients, and help maintain engagement during wait times while promoting our benefits and services.

The role emphasizes strong communication, quick learning, and the ability to thrive in a retail, customer-focused environment with opportunities for advancement and training.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients to ensure excellent service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Be the friendly face for all clients visiting offices.

Skills

Strong interpersonal and communication

Experience in a fast-paced retail

Basic computer proficiency

Customer service or sales experience

Willingness to learn and grow

Job description

Jackson Hewitt - CON is seeking a Seasonal Client Support Associate to serve as the friendly face for clients visiting our offices, delivering exceptional service and support. You will confirm appointments, engage with clients, and help maintain engagement during wait times while promoting our benefits and services.

The role emphasizes strong communication, quick learning, and the ability to thrive in a retail, customer-focused environment with opportunities for advancement and training.