Seasonal Client Experience Specialist (Flexible Hours)

Jackson Hewitt - CON; Indiana (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Full-time and part-time positions

Job summary

Jackson Hewitt - CON is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with potential clients, distribute marketing materials, and keep clients engaged during wait times.

The role emphasizes excellent communication, a welcoming environment, and opportunities for advancement within a customer-focused team.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments, following up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal communication

Excellent communication

Fast-paced retail experience

Customer service mindset

Tools

Basic computer proficiency

Job description

Jackson Hewitt - CON is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering exceptional client experiences and essential support. You will engage with clients, confirm appointments, follow up with potential clients, distribute marketing materials, and keep clients engaged during wait times.

The role emphasizes excellent communication, a welcoming environment, and opportunities for advancement within a customer-focused team.