Seasonal Client Concierge & Receptionist (Tax Office)

H&R Block, Inc.; Oak Hill (OH); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily operations alongside tax professionals. This in-person role offers training and a potential path into tax preparation or leadership with support from the team.

The position emphasizes professional client service, confidentiality with sensitive information, and a collaborative office environment in a tax-season setting.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Communication

Multitasking

Organization

Microsoft Office

Evenings and weekends availability

Ausbildung

High school diploma/GED

Tools

Scheduling systems

Microsoft Teams

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and daily operations alongside tax professionals. This in-person role offers training and a potential path into tax preparation or leadership with support from the team.

The position emphasizes professional client service, confidentiality with sensitive information, and a collaborative office environment in a tax-season setting.