Seasonal Client Concierge for Tax Office

H&R Block, Inc.; East Haven (CT); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and collaborate with tax professionals in a hands-on, in-person role.

This position offers training and can lead to growth into tax preparation or office leadership. Evening and weekend availability during tax season is often required, with a focus on maintaining a clean, professional environment for clients.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Formazione

High school diploma/GED or equivalent

Strumenti

Microsoft Office

Scheduling systems

Microsoft Teams

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and collaborate with tax professionals in a hands-on, in-person role.

This position offers training and can lead to growth into tax preparation or office leadership. Evening and weekend availability during tax season is often required, with a focus on maintaining a clean, professional environment for clients.