Client Service Receptionist - Tax Office (Evenings/Weekends)

H&R Block, Inc.; Oakwood Estates (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Alabama to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers training and potential growth into tax preparation or leadership.

The position requires strong interpersonal skills, multitasking, and discretion; evening and weekend availability during tax season is expected. Join a team-driven, client-focused environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Alabama to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers training and potential growth into tax preparation or leadership.

The position requires strong interpersonal skills, multitasking, and discretion; evening and weekend availability during tax season is expected. Join a team-driven, client-focused environment.