Client Concierge & Receptionist — Tax Season Starter

H&R Block, Inc.; Swanton Township (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to serve as the welcoming face for clients at our Ohio office. You will manage scheduling, support daily office operations, and collaborate with tax professionals to create a smooth client experience during peak tax season.

The role is in-person, with evenings and weekend availability encouraged. The ideal candidate will be personable, organized, and proficient with basic computer tools, helping clients feel informed

Qualifications

• Experience in fast-paced, client-focused settings.
• Strong interpersonal and written/verbal communication.
• Able to multitask and manage multiple priorities daily.
• Excellent organizational skills and meticulous follow-through.
• Comfort with basic computer software and scheduling tools.

Responsibilities

• Greet clients and be the friendly face of the office.
• Answer phones, schedule appointments, and route clients to tax professionals.
• Manage check-in and document intake while maintaining confidentiality.
• Keep the office organized and clean for a professional experience.
• Collaborate with team to support daily operations.
• Protect sensitive client information with discretion.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Evenings & weekends

Education

High school diploma or GED

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to serve as the welcoming face for clients at our Ohio office. You will manage scheduling, support daily office operations, and collaborate with tax professionals to create a smooth client experience during peak tax season.

The role is in-person, with evenings and weekend availability encouraged. The ideal candidate will be personable, organized, and proficient with basic computer tools, helping clients feel informed