Seasonal Receptionist & Client Concierge (In-Person)

H&R Block, Inc.

Kettering (OH)

On-site

USD 17,000 - 22,000

Part time

3 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person in Ohio (Kettering). You will coordinate with tax professionals and ensure a professional client experience during tax season.

The role requires strong communication, multitasking, and discretion with sensitive information. Evening and weekend availability during tax season is expected, with opportunities for growth into tax

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills.
Ability to multitask and manage competing priorities.
Detail-oriented with follow-through.
Comfort with Microsoft Office, Teams, and scheduling systems.
Availability evenings and weekends during tax season.

Responsibilities

Greet clients and create a welcoming first impression.
Answer phones, schedule appointments, and match clients with tax professionals.
Manage client check-in and intake, including scanning documents.
Maintain office organization and cleanliness for a professional experience.
Collaborate with tax professionals and team members for smooth daily operations.
Handle sensitive client information with confidentiality.

Skills

Client service

Multitasking

Communication

Teamwork

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling software

Teams

Job description

The role requires strong communication, multitasking, and discretion with sensitive information. Evening and weekend availability during tax season is expected, with opportunities for growth into tax

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