Seasonal Client Concierge — Tax Office Receptionist

H&R Block, Inc.; DeLand (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outsideof

Job summary

H&R Block in DeLand, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients as the face of the office, manage check-in, and handle scheduling in a fast-paced environment.

You will support daily office operations, collaborate with tax professionals, and help ensure a smooth, professional client experience. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Client-focused service

Strong communication

Multitasking

Attention to detail

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Job description

H&R Block in DeLand, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients as the face of the office, manage check-in, and handle scheduling in a fast-paced environment.

You will support daily office operations, collaborate with tax professionals, and help ensure a smooth, professional client experience. Evening and weekend availability during tax season is required.