Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Daytona Beach (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. in Daytona Beach, FL is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, handling client check-in, scheduling, and daily operations in person.

You will greet clients, answer phones, match clients with the right tax professional, maintain an organized front desk, and support confidentiality with client documents; on-the-job training leads to growth in tax preparation or office leadership.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Fast-paced environment experience

Interpersonal & communication skills

Multitasking

Organizational skills

Office software familiarity

Evenings/weekends availability

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Daytona Beach, FL is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office, handling client check-in, scheduling, and daily operations in person.

You will greet clients, answer phones, match clients with the right tax professional, maintain an organized front desk, and support confidentiality with client documents; on-the-job training leads to growth in tax preparation or office leadership.