Seasonal Client Services Concierge

H&R Block, Inc.; Deerfield Beach (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. in Deerfield Beach, FL seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role requires excellent interpersonal skills, strong organization, and the ability to multitask. Evening and weekend availability during tax season is expected, with training provided and potential growth into tax support or office

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Team collaboration

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Deerfield Beach, FL seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role requires excellent interpersonal skills, strong organization, and the ability to multitask. Evening and weekend availability during tax season is expected, with training provided and potential growth into tax support or office