Seasonal Client Concierge & Front Desk Lead

H&R Block, Inc.; Spring Hill (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Florida is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in a busy tax office. This in-person role collaborates with tax professionals to ensure a smooth client experience.

With training provided, you will handle scheduling, document intake, and front desk tasks during tax season, including evenings and weekends, in a fast-paced client-facing environment with opportunities for growth.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Team collaboration

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Florida is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in a busy tax office. This in-person role collaborates with tax professionals to ensure a smooth client experience.

With training provided, you will handle scheduling, document intake, and front desk tasks during tax season, including evenings and weekends, in a fast-paced client-facing environment with opportunities for growth.