Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Ormond Beach (FL); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block in Ormond Beach, FL is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations. You will greet clients, manage scheduling, and help direct them to the right tax professional during the busy season.

This in-person role offers on-the-job training and growth opportunities, with evenings and weekend shifts during tax season. You will maintain a professional office environment and handle confidential client information with

Formación

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented with follow-through.
• Proficient with basic computer programs (Office, Teams).
• Evenings and weekends availability during tax season.

Responsabilidades

• Greet clients warmly and set a professional first impression.
• Answer phone calls, schedule appointments, and direct clients to the right tax professional.
• Manage check-in and intake, including scanning documents.
• Maintain organized, clean office to support client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Conocimientos

Customer service

Scheduling

Multi-tasking

Communication

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Scheduling systems

Descripción del empleo

H&R Block in Ormond Beach, FL is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations. You will greet clients, manage scheduling, and help direct them to the right tax professional during the busy season.

This in-person role offers on-the-job training and growth opportunities, with evenings and weekend shifts during tax season. You will maintain a professional office environment and handle confidential client information with