Seasonal Client Concierge — In‑Person Receptionist

H&R Block, Inc.; Cutler Ridge (FL); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in an in-person Florida office. You will connect clients with the right tax professional and handle check-in and document intake, contributing to a professional and welcoming client experience.

The role emphasizes confidentiality, teamwork, and the ability to work evenings and weekends during tax season, with opportunities to grow into tax

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Connaissances

Customer service

Multitasking

Scheduling

Office software

Team collaboration

Formation

High school diploma/GED

Description du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in an in-person Florida office. You will connect clients with the right tax professional and handle check-in and document intake, contributing to a professional and welcoming client experience.

The role emphasizes confidentiality, teamwork, and the ability to work evenings and weekends during tax season, with opportunities to grow into tax