Seasonal Client Concierge & Scheduling Specialist

H&R Block, Inc.; Deer Park (WA); On-site; USD 25,000 - 34,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You will help schedule appointments and ensure each client leaves satisfied, whether in person, by phone, or virtually.

This role requires a friendly, organized multitasker with strong Microsoft Office skills and experience in a fast-paced customer service environment. A high school diploma and flexibility across locations are preferred.

Qualifications

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Fast-paced

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You will help schedule appointments and ensure each client leaves satisfied, whether in person, by phone, or virtually.

This role requires a friendly, organized multitasker with strong Microsoft Office skills and experience in a fast-paced customer service environment. A high school diploma and flexibility across locations are preferred.