Seasonal Client Concierge & Scheduling Specialist

H&R Block, Inc.; Warrenton (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and manage scheduling. The role supports in-person, phone, and virtual client interactions while maintaining a tidy office environment.

Ideal candidates have prior customer service experience, ability to multi-task in a fast-paced setting, and strong organizational skills. Flexible locations and schedules may be required.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the most suitable tax professional.
• Schedule clients per their preferences.
• Assist to meet client needs in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other assigned duties.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and manage scheduling. The role supports in-person, phone, and virtual client interactions while maintaining a tidy office environment.

Ideal candidates have prior customer service experience, ability to multi-task in a fast-paced setting, and strong organizational skills. Flexible locations and schedules may be required.