In-Person Client Concierge & Receptionist — Tax Season

H&R Block, Inc.; Whitehouse (TX); On-site; USD 21,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person at our Texas office.

You will manage scheduling, check-in, and office tasks, supporting a team of tax professionals during peak season. This in-person role emphasizes professional client interactions, confidentiality, and seamless daily operations; training provided with potential growth into tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication abilities.
• Able to multitask and manage multiple priorities.
• Strong organization and follow-through.
• Comfort with basic computer programs (Office/Teams).
• Availability to work evenings and weekends during peak season.

Responsibilities

• Greet clients warmly and set a professional first impression.
• Answer phones, schedule appointments, and match clients with staff.
• Guide clients through check-in and document intake.
• Maintain a clean, organized office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Client focus

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person at our Texas office.

You will manage scheduling, check-in, and office tasks, supporting a team of tax professionals during peak season. This in-person role emphasizes professional client interactions, confidentiality, and seamless daily operations; training provided with potential growth into tax preparation or office leadership.