Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Bossier City (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations in Bossier City.

You will manage scheduling, check-in, document intake, answer phones, and coordinate with tax professionals to pair clients with the right specialist. This in-person role includes training and growth opportunities, with confidentiality in handling sensitive information and a path toward tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to serve clients professionally.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Multitasking

Communication skills

Team collaboration

Computer basics

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and support daily office operations in Bossier City.

You will manage scheduling, check-in, document intake, answer phones, and coordinate with tax professionals to pair clients with the right specialist. This in-person role includes training and growth opportunities, with confidentiality in handling sensitive information and a path toward tax preparation or office leadership.