Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Richardson (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block in Richardson, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and opportunities to grow into tax preparation or office leadership.

You will answer calls, match clients with the right tax professionals, handle check-in and document intake, keep the office organized, and collaborate with the tax team while maintaining confidentiality and a professional client

Qualifications

• Fast-paced, client-centric environment experience.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Organizational skills

Office software

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Richardson, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and opportunities to grow into tax preparation or office leadership.

You will answer calls, match clients with the right tax professionals, handle check-in and document intake, keep the office organized, and collaborate with the tax team while maintaining confidentiality and a professional client