Seasonal Client Service Concierge — In-Office Receptionist

H&R Block, Inc.; Denton (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Denton, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a path into tax preparation or leadership, with evenings and weekends required during tax season. You will work with a team of tax professionals to ensure a professional client experience and protect confidential information.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the first impression.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Denton, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a path into tax preparation or leadership, with evenings and weekends required during tax season. You will work with a team of tax professionals to ensure a professional client experience and protect confidential information.