Seasonal Client Concierge – In-Person Reception & Support

H&R Block, Inc.; Lewisville (TX); On-site; USD 23,000 - 32,000; Part time

Job summary

H&R Block, Inc. in Lewisville, TX, is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client scheduling.

This in-person role supports daily operations and provides a pathway into tax preparation or office leadership with training and collaboration from tax professionals. You will greet clients, handle check-in, coordinate with the right tax professional, and maintain a tidy, professional environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Communication

Team collaboration

Attention to detail

Multitasking

Time management

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Lewisville, TX, is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client scheduling.

This in-person role supports daily operations and provides a pathway into tax preparation or office leadership with training and collaboration from tax professionals. You will greet clients, handle check-in, coordinate with the right tax professional, and maintain a tidy, professional environment.