Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Ozark (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to greet clients and manage the front desk in person. You will schedule appointments, match clients with the right tax professional, and support daily office operations.

Ideal candidates bring experience in fast-paced client service, strong communication, and the ability to multitask while maintaining organization. Evening and weekend availability during tax season is required, with room to grow into roles in tax

Qualifications

• Experience in fast-paced client service environments.
• Strong interpersonal and written/verbal communication.
• Ability to multitask and manage competing priorities.
• Attention to detail and organization.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Handle client check-ins and document intake processes.
• Keep the office organized and clean to support professional service.
• Collaborate with team to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced environment

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer basics

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to greet clients and manage the front desk in person. You will schedule appointments, match clients with the right tax professional, and support daily office operations.

Ideal candidates bring experience in fast-paced client service, strong communication, and the ability to multitask while maintaining organization. Evening and weekend availability during tax season is required, with room to grow into roles in tax