Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Trinidad (CO); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional while managing intake and documents.

This in-person role supports daily office operations and collaborates with tax professionals. Evening/weekend availability during tax season is required, with potential paths toward tax prep or leadership roles.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client-facing roles.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes, including docs.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication skills

Organizational skills

confidentiality

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional while managing intake and documents.

This in-person role supports daily office operations and collaborates with tax professionals. Evening/weekend availability during tax season is required, with potential paths toward tax prep or leadership roles.