Seasonal Client Concierge & Receptionist - In-Person

H&R Block, Inc.; Euless (TX); Presencial; USD 21.000 - 25.000; Tempo parcial

Resumo da vaga

H&R Block is seeking a Client Service Professional / Receptionist to be the friendly face of the office. This in-person role involves greeting clients, handling check-ins, scheduling, and supporting staff during tax season.

The position emphasizes confidentiality, teamwork, and providing a positive client experience in a fast-paced environment. Evening and weekend availability is expected during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members.
• Ability to multitask and manage multiple priorities.
• Attention to detail and follow-through.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain organized, clean office to support client experience.
• Collaborate with tax professionals for smooth daily operations.
• Handle sensitive client information with confidentiality.

Conhecimentos

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams scheduling

Descrição da vaga

H&R Block is seeking a Client Service Professional / Receptionist to be the friendly face of the office. This in-person role involves greeting clients, handling check-ins, scheduling, and supporting staff during tax season.

The position emphasizes confidentiality, teamwork, and providing a positive client experience in a fast-paced environment. Evening and weekend availability is expected during tax season.