Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Michigan; On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role includes greeting clients, scheduling, intake, and supporting daily operations alongside tax professionals.

You will handle client check-in, document organization, and collaborate with colleagues to ensure a smooth, professional client experience during tax season. Availability for evenings and weekends is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with a professional client approach.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the welcoming face of the office.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Customer service

Office etiquette

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role includes greeting clients, scheduling, intake, and supporting daily operations alongside tax professionals.

You will handle client check-in, document organization, and collaborate with colleagues to ensure a smooth, professional client experience during tax season. Availability for evenings and weekends is required.