Seasonal Client Service Specialist - Flexible Scheduling

H&R Block, Inc.; Saint Michael (MN); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

This busy role requires a friendly demeanor, multitasking, and strong organizational skills. Proficiency with Microsoft Office is a plus, and availability for flexible locations may be needed.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office and office equipment.
• Excellent verbal and written communication.
• Reliable, friendly, and professional demeanor.

Responsibilities

• Answer phones and greet clients professionally.
• Match clients with the appropriate tax professional.
• Schedule clients according to preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Communication skills

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

This busy role requires a friendly demeanor, multitasking, and strong organizational skills. Proficiency with Microsoft Office is a plus, and availability for flexible locations may be needed.