Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Opelika (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. in Opelika, Alabama is seeking a seasonal Client Service Professional / Receptionist. This in-person role serves as the welcoming face for clients, manages scheduling, and supports daily office operations alongside tax professionals.

You will greet clients, route them to the right tax expert, manage check-ins, maintain a tidy office, and handle confidential information with care. This paid seasonal position offers training and opportunities for growth into tax preparation or

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork abilities.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain a clean, organized office to support operations.
• Collaborate with team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Office software

Scheduling systems

Education

High School Diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Opelika, Alabama is seeking a seasonal Client Service Professional / Receptionist. This in-person role serves as the welcoming face for clients, manages scheduling, and supports daily office operations alongside tax professionals.

You will greet clients, route them to the right tax expert, manage check-ins, maintain a tidy office, and handle confidential information with care. This paid seasonal position offers training and opportunities for growth into tax preparation or