Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Bastrop (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Bastrop, LA is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a potential path into tax preparation or office leadership. You will handle client check-in, document organization, and maintain a clean office while collaborating with the team to ensure a seamless client experience, with evenings and weekends required

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-centric environment

Interpersonal skills

Multitasking

Organization

Computer basics

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office / Teams / Scheduling systems

Job description

H&R Block, Inc. in Bastrop, LA is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a potential path into tax preparation or office leadership. You will handle client check-in, document organization, and maintain a clean office while collaborating with the team to ensure a seamless client experience, with evenings and weekends required