Seasonal Client Concierge & Receptionist

H&R Block, Inc.; BLOOMINGTON (MN); Presencial; USD 16.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits package

Professional development opportunities

Descripción de la vacante

H&R Block, Inc. in Bloomington, MN is seeking a Seasonal Client Service Professional / Receptionist to greet clients and manage check-ins. You will schedule appointments, answer calls, and align clients with the right tax professionals, supporting daily office operations in person during tax season.

We value confidentiality and teamwork. The role offers hands-on training and a stepping stone to tax preparation or office leadership, with evenings and weekend availability as needed to serve

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal communication

Customer service

Scheduling

Fast-paced environment

Team collaboration

Confidentiality

Multitasking

Phone handling

Educación

High school diploma or GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling software

Descripción del empleo

H&R Block, Inc. in Bloomington, MN is seeking a Seasonal Client Service Professional / Receptionist to greet clients and manage check-ins. You will schedule appointments, answer calls, and align clients with the right tax professionals, supporting daily office operations in person during tax season.

We value confidentiality and teamwork. The role offers hands-on training and a stepping stone to tax preparation or office leadership, with evenings and weekend availability as needed to serve