In-Person Client Concierge & Receptionist – Tax Office

H&R Block, Inc.; Ellensburg (WA); Sur place; USD 24 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical coverage

401(k) plan

Travel Insurance (associates)

Résumé du poste

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in-person in Washington. You will greet clients, handle check-in, manage documents, and support tax professionals to ensure a smooth daily workflow.

This role requires strong interpersonal skills, multitasking, and the ability to work evenings and weekends during tax season. Training is provided, with opportunities for growth within the office.

Qualifications

• Experience in a fast-paced, client-focused setting.
• Strong communication and teamwork abilities.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good organizational skills.
• Proficient with basic computer programs and scheduling tools.

Responsabilités

• Greet clients and provide a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including document handling.
• Maintain a clean, organized office to support client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Connaissances

Greet clients

Customer service

Multitasking

Organizational skills

Microsoft Office/Scheduling

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Teams

Description du poste

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in-person in Washington. You will greet clients, handle check-in, manage documents, and support tax professionals to ensure a smooth daily workflow.

This role requires strong interpersonal skills, multitasking, and the ability to work evenings and weekends during tax season. Training is provided, with opportunities for growth within the office.