Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Town of Huntington (NY); Vor Ort; USD 23.000 - 37.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This on-site role handles scheduling, office operations, and coordination with tax professionals, with potential growth into tax preparation or office leadership.

The position requires strong customer service skills, multitasking, and the ability to work evenings and weekends during tax season, in a fast-paced, client-centric environment.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Customer service

Communication

Multitasking

Organization

Office software

Evenings & weekends

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This on-site role handles scheduling, office operations, and coordination with tax professionals, with potential growth into tax preparation or office leadership.

The position requires strong customer service skills, multitasking, and the ability to work evenings and weekends during tax season, in a fast-paced, client-centric environment.