Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Washington Township (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and manage scheduling. This in-person role supports daily office operations and pairs with tax professionals for a smooth client experience.

You will greet clients, handle check-in, and route inquiries while maintaining organization and confidentiality during tax season. This position offers on-site work and potential growth into tax preparation or leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and manage scheduling. This in-person role supports daily office operations and pairs with tax professionals for a smooth client experience.

You will greet clients, handle check-in, and route inquiries while maintaining organization and confidentiality during tax season. This position offers on-site work and potential growth into tax preparation or leadership.