Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Lake Elsinore (CA); Presencial; USD 23.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role supports scheduling, office operations, and collaboration with tax professionals. Training provided to advance toward tax preparation or leadership during tax season.

You will greet clients, manage check-in, assist with documents, and keep the office organized. Evening and weekend shifts are required during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork skills.
• Ability to multitask and manage priorities.
• Detail-oriented with good follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain organized office and support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Fast-paced

Interpersonal skills

Multitasking

Organization

Microsoft Office

Scheduling systems

Evenings & weekends

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role supports scheduling, office operations, and collaboration with tax professionals. Training provided to advance toward tax preparation or leadership during tax season.

You will greet clients, manage check-in, assist with documents, and keep the office organized. Evening and weekend shifts are required during tax season.