Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Glendale (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Glendale, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or leadership. You will answer calls, match clients with the right tax professional, maintain a professional office, handle confidential documents, and collaborate with the team to ensure smooth operations during

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Team collaboration

Multitasking

Attention to detail

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Glendale, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or leadership. You will answer calls, match clients with the right tax professional, maintain a professional office, handle confidential documents, and collaborate with the team to ensure smooth operations during