Seasonal Client Concierge & Front Desk

H&R Block, Inc.; California; On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in person in California. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers training and can lead to tax preparation or office leadership opportunities. Responsibilities include welcoming clients, handling check-ins, coordinating appointments, and maintaining a professional office environment while handling sensitive information with

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Client service

Communication

Multitasking

Organizational skills

Attention to detail

Confidentiality

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in person in California. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers training and can lead to tax preparation or office leadership opportunities. Responsibilities include welcoming clients, handling check-ins, coordinating appointments, and maintaining a professional office environment while handling sensitive information with