Seasonal Client Concierge | Front Desk & Scheduling

H&R Block, Inc.; Glendale (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Glendale, Wisconsin to be the welcoming face for clients. This in-person role involves greeting clients, scheduling, check-in, and supporting daily office operations with a team of tax professionals.

The position offers training and a path into tax preparation or leadership, with evenings and weekends during tax season. Join a collaborative environment focused on client service and professionalism.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Able to multitask and manage competing priorities.
• Excellent organizational skills and follow-through.
• Proficient with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Greet clients

Interpersonal skills

Multitask

Attention to detail

Professional communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Glendale, Wisconsin to be the welcoming face for clients. This in-person role involves greeting clients, scheduling, check-in, and supporting daily office operations with a team of tax professionals.

The position offers training and a path into tax preparation or leadership, with evenings and weekends during tax season. Join a collaborative environment focused on client service and professionalism.