Seasonal Client Concierge & Front Desk

H&R Block, Inc.

Ukiah (CA)

Sur place

USD 23 000 - 37 000

Plein temps

Il y a 3 jours
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Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in California to be the welcoming face of the office. You will manage client check-in, scheduling, and document intake, supporting a team of tax professionals.

This on-site role serves as a stepping stone into tax preparation or office leadership with training provided. You will collaborate with staff to ensure smooth daily operations and handle sensitive client information with discretion while maintaining a

Qualifications

  • Experience in a fast-paced, client-centric environment.
  • Strong interpersonal and communication skills.
  • Ability to multitask and manage priorities throughout the day.
  • Organizational skills with attention to detail and follow-through.
  • Comfort using Microsoft Office, Teams, and scheduling systems.
  • Availability to work evenings and weekends during tax season.

Responsabilités

  • Greet clients warmly and create a welcoming, professional first impression as the face of the office.
  • Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
  • Manage client check-in and intake processes, including scanning and organizing documents.
  • Maintain office organization and cleanliness to support a smooth, professional client experience.
  • Collaborate with tax professionals and team members to ensure seamless daily operations.
  • Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Customer service
Multitasking
Communication
Organizational
Office software
Evenings/weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office
Teams
Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in California to be the welcoming face of the office. You will manage client check-in, scheduling, and document intake, supporting a team of tax professionals.

This on-site role serves as a stepping stone into tax preparation or office leadership with training provided. You will collaborate with staff to ensure smooth daily operations and handle sensitive client information with discretion while maintaining a

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