In-Person Client Services Receptionist

H&R Block, Inc.; Glendale (CA); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outsideof

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Glendale, CA. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional, ensuring a professional first impression.

You will support daily office operations, manage check-in and document intake, coordinate with tax professionals, and help maintain a clean, organized reception area. Evening and weekend availability during tax season is expected.

Qualifications

• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

interpersonal communication

multitasking

organizational skills

customer service

Microsoft Office

Teams scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Glendale, CA. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional, ensuring a professional first impression.

You will support daily office operations, manage check-in and document intake, coordinate with tax professionals, and help maintain a clean, organized reception area. Evening and weekend availability during tax season is expected.