Seasonal Client Concierge — Front Desk & Scheduling

H&R Block, Inc.; Orange (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. in California is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person, working with a team of tax professionals and receiving training toward tax preparation or office leadership.

This role requires strong client service, multitasking ability, and confidentiality. Evening and weekend availability during tax season is expected, and experience with Microsoft Office and scheduling systems is

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional client service.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication skills

Multitasking

Attention to detail

Microsoft Office

Education

High school diploma/GED

Tools

Scheduling systems

Microsoft Office/Teams

Job description

H&R Block, Inc. in California is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person, working with a team of tax professionals and receiving training toward tax preparation or office leadership.

This role requires strong client service, multitasking ability, and confidentiality. Evening and weekend availability during tax season is expected, and experience with Microsoft Office and scheduling systems is