Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Courtright (WV); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

H&R Block in Charleston, WV is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations.

You will schedule appointments, assist tax professionals, and help maintain a welcoming, organized office during tax season. Evening and weekend availability is required.

This role offers training and a potential path into tax preparation or office leadership within a supportive team.

Competenze

• Experience in fast-paced client-facing environments.
• Strong interpersonal and professional communication skills.
• Ability to multitask and manage competing priorities daily.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conoscenze

Customer service

Interpersonal communication

Multitasking

Attention to detail

Computer literacy

Evenings & weekends availability

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block in Charleston, WV is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations.

You will schedule appointments, assist tax professionals, and help maintain a welcoming, organized office during tax season. Evening and weekend availability is required.

This role offers training and a potential path into tax preparation or office leadership within a supportive team.