Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Cedar Hill (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Cedar Hill, TX is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle scheduling, check-in, document handling and support daily operations alongside tax professionals.

This in-person role requires strong interpersonal skills, multitasking ability, and flexibility to work evenings and weekends during tax season. Training is provided with potential growth into tax preparation or leadership.

Qualifications

• Experience in a fast-paced, client-centric environment is preferred.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities during the day.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and support daily operations with the team.

Skills

Interpersonal skills

Multitasking

Communication

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Cedar Hill, TX is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle scheduling, check-in, document handling and support daily operations alongside tax professionals.

This in-person role requires strong interpersonal skills, multitasking ability, and flexibility to work evenings and weekends during tax season. Training is provided with potential growth into tax preparation or leadership.