Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Horizon City (TX); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Horizon City, TX is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and potential stepping stone into tax preparation or office leadership, requiring a friendly demeanor, strong multitasking, and availability evenings and weekends during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities through the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Attention to detail

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Horizon City, TX is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and potential stepping stone into tax preparation or office leadership, requiring a friendly demeanor, strong multitasking, and availability evenings and weekends during tax season.