Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Waxahachie (TX); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Waxahachie, TX. You will greet clients, manage check-ins, and coordinate with tax professionals to match clients with the right services.

The role is in-person and requires ability to work evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership through training and support.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer literacy

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Waxahachie, TX. You will greet clients, manage check-ins, and coordinate with tax professionals to match clients with the right services.

The role is in-person and requires ability to work evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership through training and support.