Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Goshen (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will manage client scheduling, assist daily operations, and support tax professionals in a collaborative environment.

This in-person role offers training and growth opportunities, with evenings and weekend shifts during tax season. Join a team focused on client care, confidentiality, and a smooth, professional office experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to work with clients and team members.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Organization

Computer skills

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will manage client scheduling, assist daily operations, and support tax professionals in a collaborative environment.

This in-person role offers training and growth opportunities, with evenings and weekend shifts during tax season. Join a team focused on client care, confidentiality, and a smooth, professional office experience.