Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Leander (TX); Vor Ort; USD 25.000 - 35.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Leander, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role serves as the face of the office and offers training and a pathway into tax prep or leadership. You will answer calls, check clients in, scan documents, and coordinate with tax professionals while keeping the office organized and secure.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Kenntnisse

Client service mindset

Interpersonal communication

multitasking

Attention to detail

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Leander, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role serves as the face of the office and offers training and a pathway into tax prep or leadership. You will answer calls, check clients in, scan documents, and coordinate with tax professionals while keeping the office organized and secure.