Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Winchester (VA); On-site; USD 18,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Winchester, VA to welcome clients, manage scheduling, and support daily office operations with tax professionals.

This in-person role offers training and a path into tax preparation or office leadership; evening and weekend availability during tax season is required, with a friendly, organized environment and exposure to local tax services.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document organization.
• Maintain tidy, professional office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Winchester, VA to welcome clients, manage scheduling, and support daily office operations with tax professionals.

This in-person role offers training and a path into tax preparation or office leadership; evening and weekend availability during tax season is required, with a friendly, organized environment and exposure to local tax services.