Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Soddy-Daisy (TN); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in the United States seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, answer calls, and schedule appointments. This in-person role supports daily office operations and collaborates with tax professionals.

Training is provided with opportunities to grow into tax preparation or office leadership. Evening and weekend availability during tax season is required for this position.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and teammates.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Team collaboration

Multitasking

Attention to detail

Face of the office

Educación

High school diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in the United States seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, answer calls, and schedule appointments. This in-person role supports daily office operations and collaborates with tax professionals.

Training is provided with opportunities to grow into tax preparation or office leadership. Evening and weekend availability during tax season is required for this position.