Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Smithfield (RI); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of our office. This in-person role handles client check-in, scheduling, and daily administrative tasks, supporting tax professionals during peak season.

The position offers opportunities to learn tax-related work and advance toward office leadership, with evening and weekend availability required during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Attention to detail and reliable follow-through.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Multitasking

Communication

Organizational skills

Computer literacy

Team collaboration

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of our office. This in-person role handles client check-in, scheduling, and daily administrative tasks, supporting tax professionals during peak season.

The position offers opportunities to learn tax-related work and advance toward office leadership, with evening and weekend availability required during tax season.