Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Mililani Town (HI); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership within a collaborative team.

You will handle check-ins, document intake, and coordination with tax professionals while maintaining confidentiality and a tidy office. Availability for tax season evenings and weekends is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (e.g., Microsoft Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle confidential client information with discretion.

Skills

Client service experience

Interpersonal communication

Multitasking

Detail orientation

Office computer skills

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership within a collaborative team.

You will handle check-ins, document intake, and coordination with tax professionals while maintaining confidentiality and a tidy office. Availability for tax season evenings and weekends is required.