Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Village of Waterville (NY); Sur place; USD 22 000 - 37 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and support daily operations alongside tax professionals in person.

This role offers training and a path into tax preparation or office leadership, with evenings and weekends required during tax season. Join a supportive team focused on client service and professional growth.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client interaction.
• Ability to multitask and prioritize throughout the day.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and provide a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and document intake.
• Maintain a clean, organized office environment.
• Collaborate with the team to support daily operations.
• Handle sensitive client information with confidentiality.

Connaissances

Customer service

Interpersonal communication

Multitasking

Organizational skills

Office software

Evenings/weekends availability

Formation

High school diploma/GED

Description du poste

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-in, scheduling, and support daily operations alongside tax professionals in person.

This role offers training and a path into tax preparation or office leadership, with evenings and weekends required during tax season. Join a supportive team focused on client service and professional growth.