Seasonal Client Concierge & Front Desk Receptionist

H&R Block; Bowie (MD); In loco; USD 21.000 - 37.000; Tempo pieno

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Bowie, MD. This in-person role welcomes clients, manages check-in, schedules appointments, and supports daily office operations alongside tax professionals. Training and mentorship help you grow toward tax preparation or leadership.

You’ll handle confidential documents, maintain an organized front desk, and collaborate with team members to deliver a smooth client experience during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Interpersonal skills

Communication

Multitasking

Attention to detail

Customer service

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Bowie, MD. This in-person role welcomes clients, manages check-in, schedules appointments, and supports daily office operations alongside tax professionals. Training and mentorship help you grow toward tax preparation or leadership.

You’ll handle confidential documents, maintain an organized front desk, and collaborate with team members to deliver a smooth client experience during tax season.